304.736.5454
Fax 304.736.5444
1213 Central Avenue
Barboursville, WV 25504
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Customer Satisfaction

At Second Creek, customer satisfaction is a critical component of our success. Our philosophy is to take great care of the people and not just their technology.

To keep us on track, we regularly measure our client’s satisfaction through quality assurance calls. The results of those are listed below.

As you can see, your satisfaction gets more than lip service at SCT. Call us and experience the Second Creek Difference.

Scale

1 = Completely Satisfied

2 = Satisfied

3 = Somewhat Satisfied

4 = Dissatisfied

5 = Completely Dissatisfied


Month/Year

 

Score

 

 

 

May 2007

 

1.01

June 2007

 

1.03

July 2007

 

1.00

August 2007

 

1.00

September 2007

 

1.00

October 2007

 

1.20

November 2007

 

1.50

December 2007

 

1.20

January 2008

 

1.00

February 2008

 

1.00

March 2008

 

1.00

April 2008

 

1.00

 

May 2008

 

2.00

 

June 2008

 

1.22

 

July 2008

 

1.22

 

August 2008

 

1.11

 

September 2008

 

1.00

 

October 2008

 

1.00

 

November 2008

 

1.00

 

December 2008

 

1.00

 

1st Quarter 2009

 

1.22

 

April 2009

 

1.00

 

May 2009

 

2.00

 

June 2009

 

1.33

 

3rd Quater 2009

 

1.00

 

October 2009

 

1.00

 

November 2009

 

1.00

 

Solutions that Reel in Results!